Collection and Use of Personal Information
Any unique data or information that can be used to assist us in contacting you, delivering purchased digital goods or otherwise identifying you as a customer of seyDesign is considered "personal information".
Here are some examples of the types of personal information seyDesign may collect and how we may use it.
What Personal Information We May Collect
- At time of purchase we may collect and store:
- Your last name
- Your first name (if applicable)
- Your email address
- Your mailing address (if applicable)
- Your IP address
- During phone support we will collect:
- Your phone number
- During email support/correspondence we may collect and store:
- Your name (first and/or last)
- Your email address
- Your website URL (if applicable)
- At time of forum registration we will collect and store:
- Your email address
How We May Use Your Personal Information
The personal information we collect helps us deliver, develop, and improve our products, services, support and content. In the case of forum registration, your personal information ensures that we can identify and contact you outside of the forum should the need arise through your actions or decorum.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with seyDesign, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve seyDesign's products, services, support and customer communications.
Disclosure to Third Parties
seyDesign shares personal information with companies who provide services such as purchase processing, fulfilling customer orders and delivering products to you. These companies are obligated to protect your information and may be located wherever seyDesign operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for seyDesign to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
seyDesign takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
seyDesign online services such as the seyDesign Theme Store use CartLoom Shopping carts that use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.
When you post to the forum the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.
Third-Party Sites and Services
seyDesign websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party RapidWeaver® Plugin Developer. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.