{ we code ∴ we think }

Frequently asked questions

Welcome to the FAQ page. There are a lot of questions and answers here and it may take a bit to find what you are after, so please refer to the sidebar for helpful searching tips.

  1. Can I download my theme/stack again?
  2. CartLoom says "File Name Not Found"
  3. CartLoom says "No Orders Found"
  4. How do I install my theme / stack / snippet?
  5. Is there a manual?
  6. How do I get support?
  7. Why haven't you responded to my email?
  8. Are bug fixes and updates free?
  9. How do I get my updates?
  10. How do I install updates?
  11. How do I check which version I'm using?
  12. Smart / HTML5 themes break in RapidWeaver®.
  13. Do your themes / stacks work in Internet Explorer?
  14. Why are round corners square in Internet Explorer?

    icon showing round corners

    Modern themes that utilize HTML5 and CSS 3 technologies, such as our RapidWeaver® themes, are programmed to degrade gracefully in browsers less capable than those that are most modern. Advanced HTML5 and CSS 3 features that cannot be interpreted by a browser are ignored while still allowing the site to render more or less the same.

    One example is CSS 3 rounded corners — any Internet Explorer version less than IE 9 will render the corners as square but otherwise treat the site as it should. For more on browser support policies, view the FAQ entry, "Do your themes / stacks work in Internet Exporer".

    Is there a workaround?

    The short answer is yes but we don't support any of them anymore. All of the currently available methods for getting rounded corners in any Internet Explorer browser less than IE 9 are scripted hacks that either rely on JavaScript and/or .htc MIME type files. All of these possible solutions have proven themselves to be less than stable on a commercial platform such as themes whose end user environment can never be fully known.

    You are free to implement such work-arounds as CSSpie or CurvyCorners but we cannot provide you with any assistance. A search on Google for "IE8 round corners" should provide ample reading material to get you most of the way there.

  15. What is ExtraContent?
  16. What is SS3?
  17. How do I modify my theme?
  18. Can you help me modify my theme?
  19. Where are the headers / banners used in the showcase site?
  20. How do I change my custom header / banner?
  21. How do I add more headers / banners?
  22. How do I make a sub page?
  23. How do I enable sidebar navigation?
  24. How do I use the Show Recent Posts snippet?
  25. Can I try before I buy? / Can I download a demo?
  26. The demo doesn't let me use the options!
  27. What theme does this site use?
  28. Can you suggest a theme?
  29. Do you have any discounts?
  30. I missed the sale, can I still get the discount?
  31. How do I install theme styles?
  32. How do I use/find theme styles?
  33. I lost my theme styles when I copied my theme!
  34. Net Render/Browser Shots shows Internet Explorer doesn't render right?
  35. How do I remove the extra characters/words/dots in my browser title?
  36. Who is CartLoom?
  37. What is RapidWeaver®?
RapidWeaver® is a registered trademark of Realmac Software.