Frequently asked questions

Welcome to the FAQ page. There are a lot of questions and answers here and it may take a bit to find what you are after, so please refer to the sidebar for helpful searching tips.

1. Can I download my theme/stack again?
2. CartLoom says "File not found"!
3. Is there a manual?
4. How do I ask for help/support?
5. Is help/support free?
6. How do I get help/support?
7. How do I report a bug?
8. Are bug fixes and updates free?
9. How do I check what version/revision my theme is?
10. How do I get my theme updates?
11. How do I install updates/upgrades?
12. I submitted a support email but I haven't heard back from you.
13. HTML5 themes break in RapidWeaver.
14. Havnit/Creami3/Flavorite/SNo3 theme doesn't look right.
15. Smart themes don't look right.
16. Does my theme support/render in/work in Internet Explorer/Firefox/Opera/Chrome browser?
17. Why are round corners square in Internet Explorer?
18. Is there a way to get round corners in Internet Explorer?
19. What is ExtraContent?
20. Where do I get ExtraContent snippets and stacks?
21. How do I use ExtraContent?
22. How do I remove the extra characters/words/dots in my browser title?
23. How do I modify my theme?
24. Can you help me modify my theme?
25. Where are the header/banner images used in the showcase site?
26. How do I change my custom header/banner?
27. How do I add more headers/banners?
28. How do I make a sub page?
29. How do I enable sidebar navigation?
30. How do add my logo?
31. How do I use the Show Recent Posts snippet?
32. How do I buy a theme/stack from seyDesign?
33. Can I try before I buy? / Can I download a demo?
34. The demo doesn't let me use the options!
35. What theme does this site use?
36. Can you suggest a theme?
37. Who is CartLoom?
38. Do you have any discounts?
39. I missed the sale, can I still get the discount?
40. Where is my download link?
41. Why has my link expired?
42. How do I install my theme/stack/snippet?
43. I can't install my theme! Double-clicking doesn't work!
44. How do I install theme styles?
45. How do I use/find theme styles?
46. I lost my theme styles when I copied my theme!
47. When I publish my site, the home page colors are all wrong.
48. Net Render/Browser Shots shows Internet Explorer doesn't render right?
49. What is RapidWeaver?
50. Who is seyDoggy?
51. Who is DEVi8.design?
52. Who is Varsis Studio?
53. Who is Med Designs?
54. Who is Vortex Themes?